Mutliselect field cannot be updated in Jira View Screen

Description

We've found that a multiselect field can up updated appropriately in the edit screen, but cannot be updated in a view screen. To reproduce.
1. Create an issue including any selections from a multiselect screen
2. Go to the issue in the Jira View screen
3. Select the pencil next to the multiselect field to edit
4. Edit the field (add, remove, it doesn't matter) and accept the changes

What we've found is that the file reverts to the values prior to the edit

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Deniz Oğuz
December 26, 2018, 7:22 PM

Although I could not reproduce this behavior for multi select++ fields, I could able to reproduce a similar issue for single select++ fields. I have fixed it and applied same fix to multi select++ fields. Although I could not verify it, this fix should also work for multi select++ fields. Please give it a try.

Nick Zigomanis
January 6, 2019, 11:48 PM

I have installed the new version, however, it has not resolved the issue with the muti-select field.

Deniz Oğuz
January 7, 2019, 7:37 AM

Have you tried to clear browser’s cache. Sometimes it still uses the old version from the cache.

Nick Zigomanis
January 7, 2019, 9:56 PM

Have cleared the cache with no success.

I have some further information. The problem is occurring in Chrome and Firefox, but does not occur in Internet Explorer (that is everything works ok in IE). Here are the versions of browsers I have tried:

  • Chrome: Version 70.0.3538.102

  • Firefox: 60.1.0esr

  • IE: 11.847.16299.0

Deniz Oğuz
January 10, 2019, 12:01 PM

Thanks for the update.
I didn't know it changes from browser to browser. My chrome version is 71.0.3578.98, I will try to test with your chrome version.

Fixed

Assignee

Deniz Oğuz

Reporter

Nick Zigomanis

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