"Add Comment to Issue" should not create public comment in Service Desk project

Description

If option "Add Comment to Issue" is enabled and a reminder is added to a service desk project, the comment should be internal. Else the customer gets a mail with the content of the comment.

Environment

None

Assignee

Deniz Oğuz

Reporter

Caigos Atlassian Admin

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Fix versions

Affects versions

Priority

Critical
Configure