Reminder not sent to pseudo-user assignee()

Description

When targeting a reminder to the pseudouser assignee, the reminder is not sent.

In jira-log it says:

Further information:

  • both manually created reminders and reminders created by code have the same problem.

  • In Table AO_AFAA51_REMINDER_TARGET the TARGET_TYPE is "USER" and IDENTIFIER is "assignee()". This seems to be correct, as it is the same for manually created reminders.

  • Global reminder config has "Add Comment to Issue" = true.

  • The comment is indeed added, despite the error: "Erinnerung an "<Remindertext>" an "Bearbeiter" gesendet".

  • Reminders are sent correctly to non-pseudo-users.

  • Default language of jira-installation is german

Environment

None

Activity

Show:
Axel Joester
April 16, 2020, 8:16 PM

FYI, I tried setting the system-default-language to english and testing again. Still no reminder sent. So it does not seem to be a localization-problem.

On the other hand, it might be possible that Issue Reminders reads the localized name of field assignee once on startup as an optimization. I did not test with a jira-restart.

Axel Joester
May 6, 2020, 12:45 PM

The fix in Version 1.14.1 works perfectly. Thank you!

Fixed

Assignee

Ayse Basyigit

Reporter

Axel Joester

Labels

None

Source

None

Jira Version

Database Type/Version

SQL Server

Browser Type/Version

Chrome 80.0.3987.116, others not tested

Fix versions

Affects versions

Priority

Major
Configure