Hi, from the documentation, it's possible to search only the active reminders or all, but not only the expired ones. I tried to use: issue in issuesWithReminder(“true”) AND issue not in issuesWithReminder(“false”) and I'm not sure that it is working or not.
This is needed in order to go to those and update them. If not, there are lost.
I have just tried it on demo.thestarware.com and it is working. Did you check general configuration of Reminders add-on. If it is configured to automatically delete old reminders it is normal that you can’t find them, because they are deleted. Corresponding setting is “Automatically Delete Old Reminders”
Hi Deniz, thank you for your reply and sorry to come back late.
I can’t access the link, I need login & password.
I checked our configuration and “Automatically Delete Old Reminders:” is set to “no”.
I tried again to use this JQL: “issue in issuesWithReminder(“true”) AND issue not in issuesWithReminder(“false”)” and getting no issues.
Maybe it’s working but there are indeed no issues.
I’ve created a test reminder and waited for it to be sent.
Once done, I tried the JQP again, and I didn’t found it.
Looking at my list of reminders, I can see it:
you can use demo username with demo password to access it.
this link should show you issues with reminders.
I think there is a problem with your query and it is normal that result is empty. An issue can’t be in issues with reminders and at the same time issues with no reminders. You should use only one part of your original query.