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similar issues not loaded, thread running forever

Description

For some JIRA issues the Similar Issues plugin is not able to load the similar issues, see attached

. There's never a response for the user.

The request is running forever as thread in the background and consuming cpu (each thread about 10 percent cpu on a 8 core machine, see attached

and

). When there are 5 or more threads running our instance becomes significant slow.

This happens only with a few issues, but it looks like, it is reproducable with this issues each time the similar issues tab gets loaded.

Environment

JIRA 6.3.8

Status

Assignee

Deniz Oğuz

Reporter

WolfgangF

Labels

None

Source

None

Jira Version

None

Database Type/Version

None

Browser Type/Version

None

Fix versions

Affects versions

1.7

Priority

Critical