We are using Jira v 7.4.3
I want to list out these two things which we need.
1. Preview Icon. When hovering over the ‘eye’ icon, it doesn’t display the full description of the ticket prior to clicking.
2. Sorting. For the ticket search, we want the plug-in to filter the most recent (by date) tickets that have been opened first. Along with this, displaying all open tickets, and not just the ones that have been closed/resolved.
Please let us know if you need any additional information.